CRM for Tintoria Vago

What did the customer ask for?

The customer wanted to optimize the CRM system by customizing it and giving their customers access to current orders, order history, shipment status, and the ability to download transport documents as well.

Solution

FifthIngenium developed a rapid, high performance CRM with an effective design. Client can now easily access all the information relating to current or previous orders, processing and shipping status and much more.

Customer

Tintoria Vago is an Italian company working for third parties in dyeing and finishing of yarns

Tecnologies

System Integration

Industries

Smart Manufacturing

Revit BIM Plugin

What did the customer ask for?

The client wanted to achieve a better integration between the extensive amount of BIM data and the existing Customer Relationship Management software, with a simple and effective process that would connect seamlessly the job of the Engineering and Architecture team with the Sales Team, improving the quality and speed of the design and sales processes. 

Solution

We developed a custom Autodesk Revit plugin, capable of exporting some of the BIM data into a proprietary web portal which elaborates it and then sends the final result to Salesforce (CRM) in order to provide Sales Team always updated information of the apartments and buildings.

Customer

AbitareIn S.p.A. is a Real Estate development company focusing in the residential sector in Milan. The Company is very IT oriented and keen on delivering tailored purchasing customer experiences to its client.

Tecnologies

Software Development, System Integration

Industries

Real Estate

Home Configurator

What did the customer ask for?

The client wanted to offer an efficient Remote Assistance to its clients, with the aim to have business continuity during the COVID-19 pandemic, when traveling costs and times increased, by allowing a remote expert to being “phygitally” present near the local operator and the machine. 
The client wanted to offer to its perspective and existing customers an easy-to-use, efficient and simple tool to allow clients to choose their selected apartment features such as size, number of rooms, position and floor.
Another request was to allow the user to book an appointment with the Sales Team after configuring the apartment.

Solution

Starting from the raw architectural data extracted from the BIM, the tool calculates all the possible combinations of apartments that can be sold to fill every position in the building(s) and propose the user the unsold solutions, maximizing the economic result and minimizing the overlap of proposals on the same positions and floors.
The customer journey ends with the possibility to book an appointment, either online or in-store, to perfect his/her choice and possibly to close the deal.
All the information are also seamlessly integrated with the CRM, resulting in a more customized purchasing experience for the end customers, and a better organized sales experience for the Sales Managers.

Customer

AbitareIn S.p.A. is a Real Estate development company focusing in the residential sector in Milan. The Company is very IT oriented and keen on delivering tailored purchasing customer experiences to its client.

Tecnologies

Software Development, System Integration

Industries

Real Estate

CMS & App Colture

What did the customer ask for?

Timac Agro Italia needed to optimize the CRM in support of the commercial network, implementing features to improve communication with their customers. 

Solution

FifthIngenium developed a mobile app for Timac Agro Italia’s technical sales team, with a double purpose: on the one hand, to collect information about prospects and customers and their crops, integrating this data to the existing CRM; on the other hand, to support the communication of the agronomist. In particular, from his tablet, the technician is able to show the farmer the phenological phases of different crops (apple, pear or tomato) and illustrate which product is targeted for each different growing phase, showing the technical data sheet and with the support of videos about the reference crop, and interviews with experts. 

Customer

Timac Agro Italia is the Italian branch of Groupe Roullier, an international company which deals with vegetable nutrition.  

Tecnologies

Software Development, System Integration

Industries

Communication and Events, Smart Manufacturing