Remote Assistance

A technician in a lab coat and face mask stands next to a black pharmaceutical machine with a transparent panel, where a blue holographic overlay provides instructions or diagnostics.

What did the customer ask for?

The client wanted to offer an efficient Remote Assistance to its clients, with the aim to have business continuity during the COVID-19 pandemic, when traveling costs and times increased, by allowing a remote expert to being “phygitally” present near the local operator and the machine.

  • Customer
Hudi Pharmax logo in white
HudiPharma is an Italian society that provides contract manufacturing services: scale up, new production and technology transfer services for capsule, tablet & suppository delivery forms.

Solution

Through Braind 4.0 Remote Assist module and Mixed Reality technology, it is possible to instant teleport the remote expert avatar, along with its voice, video and 2D/3D content, in the factory, right next to the local operator. This enables the complete support of the local operator in every simple or complex procedure, thanks to FifthIngenium’s proprietary ultra low latency 3D synchronization technology.

CRM for Tintoria Vago

A close-up, low-angle shot of a row of file folders with brightly colored thread tassels hanging down, suggesting a textile or design archive.

What did the customer ask for?

The customer wanted to optimize the CRM system by customizing it and giving their customers access to current orders, order history, shipment status, and the ability to download transport documents as well.

  • Customer
vago logo
Tintoria Vago is an Italian contractor in the dyeing and finishing of cotton, linen, viscose, polyester yarns and their blends.

Solution

FifthIngenium developed a rapid, high performance CRM with an effective design. Client can now easily access all the information relating to current or previous orders, processing and shipping status and much more.

Predictive Maintenance

A person is holding and interacting with a tablet that displays a colorful thermal map overlay and technical data over a live view of a white industrial robotic arm and machinery.

What did the customer ask for?

The client wanted to evaluate the accumulation of dust in the welding bench. In addition to this, the desire was to optimize cleaning operations as well.

  • Customer
Iveco Logo white
Iveco is an Italian multinational transport vehicle manufacturing company with headquarters in Turin, Italy. It designs and builds light, medium, and heavy commercial vehicles.
A silver laptop displays the Microsoft Azure Machine Learning Studio interface, showing a complex flow chart or pipeline for "Binary Classification: Direct marketing" with various connected modules like 'Split' and 'Score Model'.
A silver laptop displays a data visualization dashboard in Italian showing a combined bar and line graph titled "Report andamento iramb vs sound vs concentrazione vs giorni del mese" (Report trend iramb vs sound vs concentration vs days of the month).

Solution

FifthIngenium creates a dedicated sensor for data sampling. We provide for the integration of this sensor with a system for data collection, processing with Machine Learning approach, to estimate the best time for performing maintenance and cleaning operations.

HoloRelayout

A technician in a white lab coat and an augmented reality headset points at a colorful holographic visualization showing safety clearance zones around a white 3D mannequin in an industrial plant environment.

What did the customer ask for?

The client needed a Workplace Design & Safety Risk Analysis tool to support the factory design team in planning a new area within the plant, to establish a brand new production line and configuring the spaces to ensure ergonomics and workers safety standards (WCM) are met.

  • Customer
Iveco Logo white
Iveco is an Italian multinational transport vehicle manufacturing company with headquarters in Turin, Italy. It designs and builds light, medium, and heavy commercial vehicles.
A lone holographic piece of equipment, appearing to be a mobile isolator or glove box on a cart, floats in the center of a large, empty, gray industrial warehouse space.
A white, featureless 3D mannequin stands next to a holographic mobile isolator cart inside a large, empty industrial warehouse environment, likely a virtual or augmented reality visualization.
A white 3D mannequin and a holographic mobile cart stand in an empty industrial warehouse, next to a vertical menu displaying equipment and role labels in Italian, such as "Carrello" and "Operaio."
A virtual reality scene set in an empty industrial warehouse shows a white 3D mannequin, a holographic isolator cart, and a transparent white forklift with a driver figure, overlaid with a selection menu.

Solution

HoloRelayout is the HoloLens application developed by FifthIngenium which solves this challenge: using Augmented Reality is possible to support the set-up and relayout operations of the line workstations, ensuring compliance with the rules of ergonomics and the physical spaces occupied by machineries, operators and tools, and reducing the risk of errors and the subsequent costs. This solution offers the possibility of positioning the hologram of machineries to evaluate the overall dimensions of the new production line. In addition, a full-size manikin hologram is provided to visualize the parameters/areas of ergonomics and safety, displaying the Strike zone and Golden zone (WCM).

HoloMaintenance

A technician wearing a white lab coat and an AR headset is interacting with multiple holographic instruction panels and checklists superimposed over industrial machinery in a factory setting.

What did the customer ask for?

The client wanted to support operators during maintenance operations, to ensure that all the tasks and procedures are carried out in the correct order and following the steps described in the instruction manuals of each machinery.

  • Customer
Iveco Logo white
Iveco is an Italian multinational transport vehicle manufacturing company with headquarters in Turin, Italy. It designs and builds light, medium, and heavy commercial vehicles.

Solution

The developed Augmented Reality application can guide the operator step by step in the maintenance phase. By approaching the machine while wearing Microsoft Hololens running FifthIngenium’s custom app, the operator will be able to visualize the sequence of operations (checklist) he/she has to verify, each one displayed on a different block, with a clear indication to safety devices present on or nearby the machinery. For each step the operator can indicate if the task has been carried out or immediately report problems to the head of the shift through the app, which is connected to the factory signaling system. Finally, if necessary, the operator can load and display the instruction manual or videos with the technical data sheet, to learn or be reminded how to perform the required operations, while keeping his hands completely free.

HoloCable

A holographic dashboard in an empty warehouse shows the status of two "Kollmorgen" systems, with the left side indicating "Status: OK" (green) and the right side indicating "Status: DAMAGED" (red).

What did the customer ask for?

The client wanted to offer its own customers an easy tool for maintenance and assistance for its main product, a “smart cable”, optimizing the cable maintenance process and offering the operator the possibility to receive real-time data from the smart cables via the embedded IoT framework without wasting paper.

  • Customer

Kollmorgen is a global leader and innovative company in motion control and industrial automation solutions. Kollmorgen also provides for industrial-grade shielded Ethernet cables.

Solution

HoloCable is the HoloLens application developed by FifthIngenium to satisfy the client needs. Using HoloLens, thanks to Mixed Reality the worker can access the real-time augmented information about the state of wear and tear of the cable, and the related technical data. 

By having the information ready and displayed on a holographic board’s, whenever the IoT framework transmits a non-optimal status message, the worker can instantly access all the relevant data of the cable and easily proceed with the direct request for intervention, through the app itself.

Tool Inventory

A close-up of a white pegboard displaying various tools including red and blue screwdrivers, a pair of blue-handled pliers, and jars of hardware.

What did the customer ask for?

IVECO wanted to solve a problem related to audit operation tools. The work shift could not begin if all the tools are not present in the workstation, timing only always quick because only the shift leader can proceed with the replacement of missing tools. 
  • Customer
Iveco Logo white

Iveco is an Italian multinational transport vehicle manufacturing company with headquarters in Turin, Italy. It designs and builds light, medium, and heavy commercial vehicles.

An overhead view of a white pegboard workshop wall organized with various bicycle repair tools, with a hand holding a tablet in the foreground displaying tool images.

Solution

The solution developed by FifthIngenium was to optimize timing with the automation of this process, without needing the physical presence of the shift leader. IoT system with IP cameras using Machine Learning for the identification of the instruments and automatic detection of those missing, with a cascading alert system. 

3D Viewer

A 3D digital model of a white semi-truck door with a transparent window suspended in an empty warehouse setting.

What did the customer ask for?

3D Viewer is an Augmented Reality application developed by FifthIngenium that allows to display digital 3D models within the real physical space. The application uses Microsoft HoloLens holographic technology to display new design elements and any related technical details. 

  • Customer
Iveco Logo white

Iveco is an Italian multinational transport vehicle manufacturing company with headquarters in Turin, Italy. It designs and builds light, medium, and heavy commercial vehicles.

A person wearing a high-visibility vest and a mixed reality headset examines a red semi-truck, with a holographic layer showing the internal components of the driver side door.

Solution

Designed for Industry 4.0, it allows the creation and addition of 3D models in the app simply via QR code, at any time. The user can interact through a menu with the 3D object in different ways: by moving it or anchoring it in space; adding cutting planes for sectioning and analyzing the details; focusing one or more components, making some transparent, for a more targeted focus; share the experience among several people, for simultaneous observation of the same 3D object, both in presence and/or from remote. 

Solvay

A black background is filled with five 3D ball-and-stick models of organic molecules, consisting of gray and white carbon and hydrogen atoms, and larger blue nitrogen or oxygen atoms, with smaller blue clusters floating around them.

What did the customer ask for?

During the Formnext conference in Frankfurt, an exhibition dedicated to Additive Manufacturing, Solvay presented the latest and newest innovative materials for 3D printing. 

  • Customer
Solvay Logo white

Solvay is a chemical company which also deals with 3D printing with high-definition plastic materials.

Solution

Solvay asked FifthIngenium to develop a very interactive HoloLens application, not only with the goal of displaying 3D product information, but also to entertain customers approaching the company booth.

The application indeed was a gaming experience: the resolution of a small puzzle to compose the plastic molecule in Augmented Reality. 

CMS & App Colture

A single green tree stands on a field of bright green grass under a dark blue starry night sky, with a partial arc of white dots visible in the upper right corner.

What did the customer ask for?

Timac Agro Italia needed to optimize the CRM in support of the commercial network, implementing features to improve communication with their customers. 

  • Customer

Timac Agro Italia is the Italian branch of Groupe Roullier, an international company which deals with vegetable nutrition. 

A laptop screen shows the backend interface for a Content Management System (CMS) labeled "Timac Agro CMS," displaying a list of "Manage Colture Content" items like "Pomodoro" and "Olivo."
A tablet displays a digital presentation from "Timac Agro" on apple tree care, featuring a video of pruning and five thumbnail buttons detailing the "Fasi Fenologiche Melo" (Apple Phenological Stages).

Solution

FifthIngenium developed a mobile app for Timac Agro Italia’s technical sales team, with a double purpose: on the one hand, to collect information about prospects and customers and their crops, integrating this data to the existing CRM; on the other hand, to support the communication of the agronomist. In particular, from his tablet, the technician is able to show the farmer the phenological phases of different crops (apple, pear or tomato) and illustrate which product is targeted for each different growing phase, showing the technical data sheet and with the support of videos about the reference crop, and interviews with experts.